VIRTUAL CONCIERGE

As organisations seek smarter ways to deliver employee services, Auxus has introduced the Virtual Concierge – a cost-effective, scalable solution that delivers high-quality support across multiple locations without the need for a physical presence at every site.

With just one or two dedicated Virtual Concierge team members, Auxus can support hundreds of sites, ensuring your teams receive consistent, seamless assistance — wherever they are. We’ll work with you to co-design a tailored virtual concierge strategy that aligns with your operational needs, drives efficiency, and maintains the elevated service standards your people expect.

 

At a glance: 

  • Ordering basic office and kitchen consumables
  • Raising repair and maintenance requests
  • Point of contact for cleaning and maintenance issues
  • Handling mail service queries
  • Assistance with digital induction creation and maintenance
  • Parking and locker allocation and management
  • First aid and fire warden training and support for identifying who is available.
  • Maintaining a local directory of points of interest