As organisations seek smarter ways to deliver employee services, Auxus has introduced the Virtual Concierge – a cost-effective, scalable solution that delivers high-quality support across multiple locations without the need for a physical presence at every site.
With just one or two dedicated Virtual Concierge team members, Auxus can support hundreds of sites, ensuring your teams receive consistent, seamless assistance — wherever they are. We’ll work with you to co-design a tailored virtual concierge strategy that aligns with your operational needs, drives efficiency, and maintains the elevated service standards your people expect.
At a glance:
Ordering basic office and kitchen consumables
Raising repair and maintenance requests
Point of contact for cleaning and maintenance issues
Handling mail service queries
Assistance with digital induction creation and maintenance
Parking and locker allocation and management
First aid and fire warden training and support for identifying who is available.
Maintaining a local directory of points of interest